How to Enable 2FA on Your Customer Account

Enabling 2FA on your customer account:

Step 1: Login to your account and select the Profile dropdown, then Security Settings

step 1 for 2FA

Step 2: Select “Click here to Enable”

step 2 for 2FA

Step 3: Select either Email or Time Based Token. If you select email, a code will be emailed to your customer email address which you will need to enter. Please see Step 4 if you wish to use Time-Based Tokens with either Google Authenticator or Microsoft Duo

step 3 for 2FA

Step 4: Scan the QR code presented and enter the authentication code you are given

step 4 for 2FA

Step 5: Record the Backup Code somewhere safe in case you lose access to your 2FA device

step 5 for 2FA

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