Installing PC/Server online backup Windows

Your password contains special characters, and you receive this error while providing correct credentials:

  1. Encode the password into base64 format.
  2. Specify the encoded password using the -base64 (for version 7.5) and -b or --base64 (for version 7.8 and 7.9) parameter. For a Windows agent, it would be:
    • Acronis Backup Cloud 7.8, 7.9:
      register_agent.exe -o register -t cloud -a https://cloud.acronis.com -u <account> -b -p <encoded password>
    • Acronis Backup Cloud 7.5:
      register_msp_mms.exe register https://cloud.acronis.com <account> -base64 <encoded password>

Download the Acronis Backup Agent #

Log in to the Acronis Management Console

acronis windows
cloud acronis windows

Login to the target server: Download and Install the agent

acronis windows
acronis windows
acronis windows


Windows OS Manual registration: #

Acronis Backup Cloud

  1. Open Command prompt and navigate to C:\Program Files\BackupClient:
    cd "%ProgramFiles%\BackupClient\RegisterAgentTool"
  2. Issue this command to register the client machine using account and password:
    register_agent.exe -o register -t cloud -a https://cloud.acronis.com -u <account> -p <password>

    or issue this command to register the client machine using registration token:

    "C:\Program Files\BackupClient\RegisterAgentTool\register_agent.exe" -a <your-datacenter> --token <token> -o register -t cloud

    <your-datacenter> is the datacenter address displayed in browser when you log in to Backup Console.


device reg

Should you experience error whilst manually registering the agent:

Your password contains special characters, and you receive this error while providing correct credentials:

Register",
"module" : 0,
"suberror" : null,
"text" : "Getting refresh token failed: {\"error\":\"access_denied\",\"error_description\":\"Failed to authorize\"}"
},
"reason" : "internalError",
"serCode" : "0x00000191"

Solution:

root@server RegisterAgentTool]# ./RegisterAgentBin -o register -t cloud -a https://cloud.acronis.com -u <username> -p <encoded password> --base64
Success.
200
null

DONE!

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