Installing PC/Server online backup Windows
1 min read
Your password contains special characters, and you receive this error while providing correct credentials:
-
Encode the password into base64 format.
-
Specify the encoded password using the
-base64(for version 7.5) and-bor--base64(for version 7.8 and 7.9) parameter. For a Windows agent, it would be:- Acronis Backup Cloud 7.8, 7.9:
register_agent.exe -o register -t cloud -a https://cloud.acronis.com -u <account> -b -p <encoded password> - Acronis Backup Cloud 7.5:
register_msp_mms.exe register https://cloud.acronis.com <account> -base64 <encoded password>
- Acronis Backup Cloud 7.8, 7.9:
Download the Acronis Backup Agent
Log in to the Acronis Management Console
Login to the target server: Download and Install the agent
Windows OS Manual registration:
Acronis Backup Cloud
-
Open Command prompt and navigate to C:\Program Files\BackupClient:
cd "%ProgramFiles%\BackupClient\RegisterAgentTool" -
Issue this command to register the client machine using account and password:
register_agent.exe -o register -t cloud -a https://cloud.acronis.com -u <account> -p <password>or issue this command to register the client machine using registration token:
"C:\Program Files\BackupClient\RegisterAgentTool\register_agent.exe" -a <your-datacenter> --token <token> -o register -t cloud<your-datacenter>is the datacenter address displayed in browser when you log in to Backup Console.
Should you experience error whilst manually registering the agent:
Your password contains special characters, and you receive this error while providing correct credentials:
Register",
"module" : 0,
"suberror" : null,
"text" : "Getting refresh token failed: {\"error\":\"access_denied\",\"error_description\":\"Failed to authorize\"}"
},
"reason" : "internalError",
"serCode" : "0x00000191"
Solution:
root@server RegisterAgentTool]# ./RegisterAgentBin -o register -t cloud -a https://cloud.acronis.com -u <username> -p <encoded password> --base64
Success.
200
null
DONE!