Installing PC/Server backup on Mac

Step-by-step guide to install and setup online backup for MacBook #

By default, Acronis Agent is installed and registered in the account specified during installation. When you need to install agents without registration and register them manually later:

  1. Download the installation package (.dmg-file) from the backup management console.
  2. Open Terminal and create a temporary DMG mount directory:
    mkdir dmg_root
  3. Mount DMG image:
    hdiutil attach Backup_Agent_for_MAC_x64.dmg -mountpoint dmg_root

    where Backup_Agent_for_Mac_OSX64.dmg is the installation package; specify path to the package in case it is located outside of the directory you are working in

  4. Run installer:
    sudo installer -pkg dmg_root/BackupClientMacOSX64.pkg -target LocalSystem
  5. 5. Detach DMG:
    hdiutil detach dmg_root/

Later, you can register agents manually.

OS X #

Acronis Backup Cloud 7.7 (current version)

  1. Open terminal.
  2. Execute:
    sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a -u <account> -p <password>

Acronis Backup Cloud 7.5 or older

  1. Open terminal.
  2. Execute:
    sudo "/Library/Application Support/BackupClient/Acronis/BackupAndRecovery/AmsRegisterHelper" register <login> <password>

Mac OS X (Prior To 10.14.1) #

  1. Ensure that the Mac is connected to the Internet.
  2. Login to your backup console
  3. Click on the Add icon on the top right corner and click the Workstation – Mac icon.
  4. This will download the installer with name Backup_Agent_for_MAC_x64.dmg
  5. Double-click the installation file (.dmg).
  6. Wait while the operating system mounts the installation disk image.
  7. Double-click Install.
  8. If prompted, provide administrator credentials.
  9. Click Continue.
  10. Wait until the registration screen appears.
  11. Do one of the following:
    • Click Register now. In the opened browser window, sign in to the backup console, review the registration details, and then click Confirm registration.
    • Click Show registration info. The setup program shows the registration link and the registration code. You can copy them and perform the registration steps on a different machine. In this case, you will need to enter the registration code in the registration form. The registration code is valid for one hour.
  12. Alternatively, you can access the registration form by clicking All devices > Add, scrolling down to Registration via code, and then clicking Register.

Mac OS X (Mojave 10.14.1) #

  1. Follow the steps as of prior to 10.14.1 however there is 1 more addition steps that is to grant full disk access
  2. After the installation completed, in order to grant it, go to the ‘Utilities’ folder in Finder, click ‘Backup Agent Assistant’, and then follow the instructions from the app.


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